By the end of this guide, you'll know how to find any booking, change its status, edit it, and create one manually.
What you'll need
- A Cabintale account with at least one property
- ~10 minutes
- Confidence reading the bookings list
- A workflow for confirming pending requests, editing dates, and creating manual bookings
The list
Sidebar → Bookings. The page splits bookings into two sections:
- Pending reservations (status = pending) — usually requests waiting for your decision. They show with a striped background so they stand out.
- Confirmed and other reservations — everything else (confirmed, blocked, etc.).
Two tabs at the top: Upcoming and Passed. Default is Upcoming — ongoing or future stays.
Filters
- Resource type — All / Places / Services.
- Pick the place / service — once you choose a type, you can drill into a specific resource.
There's no keyword/guest-name search at the list level today. Drill into a place or service to narrow down.
What each row shows
A booking row tells you:
- Guest name (or Booking #42 if the guest didn't supply one).
- Pax — guest count.
- Dates — short format (
Feb 19 → Feb 20for places;Feb 19, 14:00 → 15:00for services). - Total — booking value with currency.
- Status badge — color-coded: pending (orange), confirmed (green), blocked (grey).
- Source badge — colored dot showing where the booking came from. Direct is dark green; iCal-imported sources inherit their connected-calendar color.
- Overlapping warning — if two bookings share the same dates, both show a red Overlapping badge.
Open a booking
Click the row. The detail page has these sections, top to bottom:
- Booking dates — for places, check-in and check-out (date pickers); for services, date plus time-from / time-to.
- Place / service selector — only visible if you opened the booking outside a single place/service scope.
- Customer info — name (required), email, phone, notes, custom-field answers.
- Pricing — total + currency. The total is fixed at booking creation; you can override.
- Delete booking — at the bottom, with a confirmation modal.
Change a booking's status
Top-right of the detail page is the Status dropdown. Pick a new status — that's the action. There's no separate confirm/reject button.
All transitions are manual. Status changes when you change it. That's by design.
Edit a booking
Open the booking, change any field, click Save at the top. Dates, guest info, pricing — all editable at any status. If you change dates and they overlap an existing booking, the system doesn't block you — you'll get an Overlapping warning in the list.
Manual booking entry
Sidebar → Bookings → New booking (top-right). Fill in dates, guest info, total. The booking lands in Confirmed status by default and blocks the calendar like a widget booking. Useful for phone-in reservations or recording a long-term block.
You can also create a booking by clicking an empty date on the calendar — the form opens with that date pre-filled.
Delete a booking
In the booking detail, scroll to the bottom. Click Delete booking → confirm. Deletion is permanent — there's no soft-delete or recycle bin. The dates open up immediately on the calendar.
What's not in this version
- Bulk actions (multi-select to confirm or cancel many at once).
- Keyword search across all bookings.
- Soft delete / undo for deleted bookings.
If any of those would help you a lot, tell us.
Troubleshooting
| Symptom | Cause | Fix |
|---|---|---|
| A booking shows Overlapping | Another booking covers the same dates (manual or imported) | Open both bookings and decide — usually delete one, or edit one's dates |
| I deleted a booking by mistake | There's no undo today | Re-create it manually — Bookings → New booking, fill in the same details |
| A booking's dates look wrong by 1 day | Mismatch between your local time zone and the property's | Trust the property's time zone (set in property basics); the booking row shows that |
| Manual bookings aren't appearing on the calendar | Calendar is filtered to a different property/service | Switch the resource selector at the top of the calendar |
| Pending requests aren't moving to Confirmed automatically | Status changes are always manual | Click the booking, change Status to Confirmed in the dropdown |
Related guides
- Calendar — Availability calendar
- Instant vs. Request booking — Instant vs. Request booking
- Email notifications — Email notifications